Friday, 17 August 2018

A Worrying Change and It’s Aftermath, An Update

 Back in December 2015 I posted a blog about Dr Hadiza Bawa-Garba (read it here), she had just been convicted of manslaughter, following the death of a boy under her care. It was claimed that she missed clinical signs that Jack Adcock, the boy, was deteriorating. He would die from a cardiac arrest, secondary to sepsis (1). 

Dr Bawa-Garba was prosecuted over his death, found guilty and received a suspended sentence of two years (2), this is at the very lightest end of the sentencing range for manslaughter, and shows that the judge did not believe there was any malice behind her actions. The jury deliberated for nearly 25 hours to reach their verdict and then it was a 10-2 split (3).

Initially an independent tribunal at the General Medical Council (GMC), the doctor’s regulatory body, recommended that she was suspended from practice for a year (4). The GMC itself though did not agree, they went to the High Court and obtained a ruling which struck off Dr Bawa-Garba for life (5). The GMC claimed that she had to be struck because she had been found guilty of manslaughter (5).

This week Dr Bawa-Garba won an appeal against the High Court ruling and she can again practice as a doctor (6). The Court of Appeal found that there was no malice in her actions and that she did not present any risk to the public (6).

But Dr Bawa-Garba wasn’t the only person prosecuted and sanctioned over Jack Adcock’s death. Isabel Amaro, the nurse looking Jack Adcock when he was admitted, was also found guilty of manslaughter (7), she too received a two year suspended sentence. Theresa Taylor, the unit’s Charge Nurse, was found not guilty (3).

The Nursing and Midwifery Council (NMC), the nursing equivalent of the GMC, also struck off Ms Amaro. They also struck her off for the same reason as the GMC went to the High Court to strike off Dr Bawa-Garba, Ms Amaro was found guilty of manslaughter (8), receiving the same sentence as Dr Bawa-Garba, which shows how much of a threat to public safety the judge saw her.

Reading the NMC’s Fitness to Practice (FtP) findings on Ms Amaro was an unsettling experience, to say the least (8). Ms Amaro painted a disturbing picture of the unit on which Jack Adcock died. An under-staffed, under resourced, over worked unit, were Agency Nurses, such as Ms Amaro, were only “allowed” to raise concerns with the nurse-in-charge, and if the nurse-in-charge ignored her she wasn’t “allowed” to go over that person’s head. 

The NMC’s FtP hearing found that Ms Amaro’s actions were a one-off failure, that she wasn’t an unsafe nurse, that she had showed remorse for her actions and had sort training following the incident. They found that there was no malice in her actions and that she did not present any risk to the public (Exactly the same as the Court of Appeals said about Dr Bawa-Garba). The only reason they found to strike her off was that she had been convicted of manslaughter and that tarnished the public imagine of nursing, and therefore she was struck (8).

Following Dr Bawa-Garba’s Appeals Court victory the NMC has stated that it has no plans to review Ms Amaro’s striking off (9). “An independent panel took the decision to strike Ms Amaro from our register after hearing all of the evidence in the case and taking her conviction and suspended custodial sentence into account,” an NMC spokesperson said (9). After reading the FtP’s finding I take great exception to this statement, the evidence was so very thin. But this again this high-lights the very poor standards of the NMC’s FtP process. Dr Bawa-Garba’s original GMB tribunal panel, who recommended only a year’s suspension (4), had been made up of doctors; Ms Amaro’s FtP panel was made-up of one nurse (An Assistant Director of Nursing) and two lay people. Not exactly a panel of her peers.

Dr Bawa-Garba had the support from the medical profession (10), more than 8,000 doctors had signed an online letter condemning her treatment (11), her legal action was crowdfunded by other doctors (12) and the BMA annual conference passed a vote of no confidence in GMC over its treatment of Dr Bawa-Garba (13). The nursing profession has remained silent over Isabel Amaro’s treatment. We should be hanging heads in shame. The NMC’s treatment of Ms Amaro has been disgusting and yet again nurses seem to be reacting with the attitude “Thank God it wasn’t me”, but it could easily be anyone of us. All of us in the NHS are working in unsafe environments, over-worked, under staffed and under resourced, all of us could make a mistake in the same situation that Ms Amaro was in.

Dr Bawa-Garba and Isabel Amaro both had unblemished clinical records, both women were working in an impossibly stressful situation, both of them were involved in a situation that lead to a patient’s death (Though they weren’t the only ones responsible and neither of them acted maliciously), both of them were used as scapegoats for a disgustingly poor clinical environment, yet only one of them had the support of her peers, the doctor. As nurses we should be completely ashamed of ourselves for lettings this happen.

Where is the campaign to get Isabel Amaro restored to the NMC register?

As for Leicester Royal Infirmary, the hospital that allowed its clinical working environment to become so unsafe that a child died, well the police did not pursue charges against the hospital, saying there was no evidence (14).

Drew Payne

An Update (27/08/2018), I’m Proved Wrong and I’m So Happy About It

The thrust, at the end of my blog, was that no one was fighting for Isabel Amaro. Dr Bawa-Garba was only re-instated onto the GMC register because of the support, fundraising and campaigning of other doctors. When I wrote my blog I couldn’t find anyone doing that for Isabel Amaro.

At the end of last I received an email, from Change-Dot-Org, advising of a petition calling for Ms Amaro's reinstatement (15), being run by the group #IamNurseAmaro. It is also being supported by NMCWatch (16), an organisation highlighting the failings of the NMC, and they certainly have a lot to highlight. #IamNurseAmaro have their own Facebook page here. Keeley House Baker has also written an in-depth blog about Ms Amaro (17).

I have signed the petition, please sign it too because the more people who do sign it the less the NMC can ignore it. But also sign-up to #IamNurseAmaro Facebook page. Getting Ms Amaro back onto the NMC Register will take more than just signing a petition, we need to make a lot of noise and repeatedly highlight the injustice of her treatment.

The Facebook page does make uncomfortable reading because they talk about the high toll all this has taken on Ms Amaro and her health. 

It could so easily be any other nurse, it could be me.

Sign the petition here.
Join the Facebook page here.

Drew Payne

Thursday, 19 July 2018

Goodbye Jeremy Hunt

Jeremy Hunt is finally no longer Minister of Health and Social Care (1). There is great rejoicing and celebrating in the NHS, or there would be but we’re far too busy with our ever expanding workloads.

At five years and 274 days (2) he has been our longest serving Minister for Health ever, but his length of time in the role is no indication of his ability to lead the NHS, it was far more of a reflection on the political times he served in and his ability to unquestioningly follow Government policy. He is the perfect Company Man, the perfect middle manager, always following the party-line and never making a fuss or trying to “rebel”, unlike a certain Mr Johnson. But this quality does not make for a good leader and Hunt was no leader.

Hunt was given the role Minister of Health after the mess Andrew Lansley made of the Health and Social Care act 2012 (3). He was obviously seen as a “safe pair of hands”, yet his experience of the NHS was low, previously he was the Culture Minister (4). His life before parliament didn’t him equip to be Health Minister either, running an educational publishing business and never working in the public sector (4). But his lack of any healthcare experience is not untypical of previous Health Ministers.

Hunt has repeatedly said, from as soon as he was appointed, that his passion has been patient safety (5), he was said to have a whiteboard in his office listing the recent “never events” in the NHS (6). Yet he has never seemed to grasp that poor working conditions breed unsafe conditions for patients. Errors happen when teams are overworked and understaffed. Yet repeatedly Hunt has refused to set minimum safe staffing levels (7, 8, 9 & 10), even after when he himself tweeted an image that showed how short staffed Ipswich Hospital was (11). A recent Nursing Standard survey, published this month, found that 76% of nurses didn’t have enough staff to provide safe patient care, and 69% didn’t have the time to provide safe patient care (12). This was after nearly six years of Hunt in charge.

An NHS winter crisis was once a term reserved for when there was adverse weather, cold spells and snow, or spikes in seasonal flu rates (13), now it seems to be the term for the over demand on NHS services every winter, no matter the weather. It is so regular now that it is in danger of becoming a Christmas tradition. This winter gone saw hospitals cancelling all routine operations (14), the 4 hour A&E target was not met and “trolley waits” of over 4 hours rocketed (15), record numbers of patients had to wait in ambulances because A&E departments were too busy to accept them (16), in the first week of January 44% of hospitals issued alerts that all their beds were full (17), and this all added £900 million to the NHS deficit (18). And what did Jeremy Hunt do? He said sorry to patients for the A&E waits (19), after 10% of NHS Trusts had called mayor incidents due to the winter pressures, but that’s all. He certainly hasn’t secured extra funding to prevent another winter crisis.  

But the NHS winter crisis has been a regular event for the last four years (13) and all Hunt seems to have done to prevent it was to issue public statements. In November 2016 Hunt claimed that the NHS was better prepared than ever for winter (20) and still there was a winter crisis that year (21). In a modern, western healthcare system, should we be lurching from one winter crisis to another?

Hunt has provided very poor leadership for the NHS, far too quick to blame NHS staff and far too slow to build up staff. The NHS’s staff is its greatest resource yet watching Hunt’s behaviour and you would often think that we are quite disposable. Shortly after he was appointment the British Medical Association passed a vote of no confidence in him (22) over derogatory comments he’d made about the NHS while he was Culture Minister.

The NHS is haemorrhaging staff, there are now 100,000 empty NHS posts (23), nearly 5,000 of these are empty doctors’ posts (24), 243 of them are A&E Consultants (24), and nearly 36,000 of them are empty nursing posts, which is just over 10% of all NHS nursing posts (25). If 10% of all MPs seats were empty there would be a public outcry, yet this high level of staff vacancy is barely rising any concern now, certainly not with Hunt. While he has been Health Minister there has been no high-profile NHS recruitment campaign, what campaigns we have seen have been at local levels by individual Trusts.

Hunt’s denial of the shortage of nurses is breath taking. When first in office, when the number of empty nursing posts was lower, Hunt would boast about the numbers of nurses he’d “put” on the wards (26), as if that was the only place nurses worked. Now, in the face of 36,000 empty nursing posts (25), he claimed to have create 10,000 more Registered Nurse training places and 5,000 more Associate Nurse training places (27), which would fill just half of the empty posts, as if that is all we need. He has no understanding of recruitment and retention, and that you cannot replace an experienced and skilled nurse with a newly qualified one. I could not do my current job, at my current role with all the extra clinical skills I have, when I first qualified. You also need a structure to support and mentor newly qualified nurses, you need to build up their skills and competences, and you need experienced and skilled nurses to do this. Hunt is also ignoring the fall in applications for nurse training since the scraping of the bursaries. This year saw a 32% fall in applications for nurse training (28). Hunt could have prevented this but he did not speak out or try to stop the government scrapping student nurse bursaries, the “loyal politician” he is he just sat back and let the government do this. His only policy for handling the shortage of nurses is to recruit more student nurses, yet his Government has caused a fall in the student nurse numbers and he did nothing to prevent this.

NHS staff’s pay has stagnated during Hunt’s time, one of the factors that has caused the NHS’s poor staffing levels (not the only factor) and again his handling of this has been very poor. His handling of the new Junior Doctor contacts, the one he wanted forced onto them, was borderline toxic and left a sour taste in the mouth (29).  His handling of nurses’ pay has been far less than transparent. Last year Hunt was saying how valuable nurses are and how we should be paid well (30), but his previous actions were the opposite. In 2014 Hunt scrapped the 1% pay raise the Independent Pay Review Body recommended (31), claiming that the NHS couldn’t afford it (He would receive a 10% pay rise, along with other MPs, the next year (32)). Several months later Hunt was forced into an embarrassing U-turn after nurses staged 4 hour strikes (33), and there were cuts to staff to pay for the 1% rise, as Hunt had predicted. Even after his claims that we deserve better pay, the pay offer Hunt made to NHS staff this year was anything but that, it took away far more than the small amount it offered (34). How can NHS staff trust him?

Since its formation in 1948, the NHS has seen average yearly increases in funding of around 3.7% (35), only slightly below this during the Thatcher and Major years. Under Tony Blair this rose to 5.7% (36), but it fell to 1.2% under the Coalition and David Cameron (37), in reality this wasn’t even matching inflation. In this time the NHS has seen a much higher rise in its costs and demands on its services. Between 2010/11 and 2016/17 NHS sending on medicines increased by 5% a year, a 30% increase during this time, while hospital spending on medicines increased 12% a year during the same time, now half of NHS spending on medicines is taken up by spending on hospital medicines (38). This is far higher than the rate of inflation during this time and gives a stark reflection of how NHS costs have risen (Medication expenditure it easier to calculate and therefore easier to access data on). Recent years has also seen a steep rise in the demand for NHS services. 2015/16 there were 40% more operations carried out in the NHS than ten years before (39 & 40), in 2015/16 there were 16.252m total hospital admissions, 28% more than ten years before (39 & 40), 23.5% more people attended A&E in 2015/16 than a decade before (39 & 41), there was a 4.4% increase in outpatient appointments in 2015/16 than the year before (39 & 42) and in April 2017 10.1% of people on NHS waiting lists had been waiting for over 18 weeks while it was 8.4% in April 2016 (39 & 43). This only paints a picture of ever increasing demand on the NHS and yet resources have not kept pace, in reality resources had fallen because the NHS yearly increase in funding has not kept pace with inflation (And medication costs alone have increased far faster than inflation). The NHS is now so underfunded that 65% of acute Trusts and 44% of secondary referral Trusts are in deficit (44), which collectively amounts to a £960 million of NHS deficit in 2017/18 (45), which is £160 million more than the previous year (46).

Yet Hunt has remained very quiet about NHS funding. We have never heard him calling for more funding or decrying the underfunding, in reality, of the NHS. If patient safety was so important to him why wasn’t he highlighting the biggest threat to it, underfunding? Because he is a true company man, and does not go against Government policy, in this case the austerity policy.

Jeremy Hunt’s history of dealing with healthcare issues and policies has been just as poor as his leadership of the NHS. There have been many incidences of him failing, check out the list of my blogs about Hunt , read them here (47), but these three below I feel personally are the worst examples of his failings.

The Nursing and Midwifery Council (NMC) is the regulatory body for nursing and almost from the day it was created it has been a failing, again (48), and again (49), and again (50) it has been called unfit for purpose. There is even a petition on Change Dot Org to that affect (51). To go into all the failings and problems of NMC would triple the length of this already long blog, but a previous blog does exactly that. It was written as a challenge to the NMC’s chief exe’s nearly £20,000 pay rise. It describes a litany of failures, which saddened me to write, and you can read it here (52). I have written other blogs on the NMC's failings, read them here (53), here (54), here (55), here (56) and here (57).

As you can there are many, many failings by the NMC and yet Hunt has remained very silent over them, you could have almost accused him of ignoring the problem. The only time Hunt responded to the NMC’s failing was to announce an enquiry in the NMC’s treatment of the Morecombe Bay scandal (58) but this was too big a scandal and NMC’s disgustingly poor handling it was also too big to be ignored. This was only a year and a half after Hunt had asked the NMC to regulate the new role of Associate Nurse (59). The NMC’s failing were well known when he did this and yet Hunt didn’t put any requirements for the NMC to improve their performance before taking on this new role. The NMC says they “exist to protect the public” (60) yet their repeated failings put this in question. If Hunt was so committed to patient safety why did he do nothing to improve a failing healthcare regulator, the biggest healthcare regulator in the country? Strong and functioning regulators protect patients. Why didn’t or couldn’t Hunt see this? Or was fixing the NMC just too expensive and far beyond his abilities?

Jeremy Hunt has spoken a lot about a creating “seven day” NHS since he first announced it (61), ignoring the fact that a large amount of the NHS is already a seven day a week service (Such as my job). He based his claim for a change to the NHS on statists that rapidly turned out to be questionable at best. He said 6,000 people died every year because of “poor” staffing at weekends but this was quickly proved to be questionable (62). There is no evidence that a “seven day” NHS would save lives (63) and that weekend staffing levels caused an increase in patient deaths (64). It felt as if Hunt was deliberately twisting statists to back up his policy and scare people into agreeing with him, when there was no real evidence to support it. At the time I wrote a blog taking apart Hunt’s claims, read it here (65). But Hunt is the loyalist of Government Ministers, the seven-day NHS was a Conservative party policy so he unquestioningly followed it, even using bogus rhetoric. Strangely, Hunt’s plan for a seven-day NHS has never materialised, though so much of the NHS is already a seven day a week service.

Not long after he started as Health Minister Hunt reacted in a way that first alerted me to his behaviour, to the type of Health Minister he really was. It was the scandal around the Liverpool Care Pathway (66). The Liverpool Care Pathway (LCP) was a care tool to improve patients’ end of life care and was found to clinical very beneficial (67), but several tabloids turned against it with scare stories (66). Hunt caved in to the tabloids very quickly, LCP was too badly damaged by the questionable and false tabloid stories and Hunt’s complete failure to respond to them, so we lost a very useful clinical tool. At the time I wrote a blog taking Hunt to task over his failure to act to shave the LCP, read it here (68).

These are just three of the times Hunt has failed with health policy, the three I consider the worst examples of his behaviour, but there are many more. Here (47) is a list of my blogs were Hunts features, and all of them highlight one or more of his poor decisions and poorer behaviour.

Jeremy Hunt has gone from the Department of Health, no longer will I have to watch his smug and often patronising face on television (Well, no longer taking about the NHS anyway), and no longer will he feature in this blog, as he has done for the last three years, and I will not miss him. His leaving tweet crowed about the “success” he has been (69), boasting about patient safety. But how can he claim patient safety was his aim when he has left the NHS in a position were patients are at greater risk then when he became Health Minister. An under resourced, under staffed and over worked NHS is a place were errors are more likely to occur, not less, yet Hunt has seen completely blind to this. Last year Sir Robert Francis, of the Francis Report, said that the only reason the NHS hadn’t had another Mid Staffordshire scandal was because of the “superhuman efforts of its staff” (70). He didn’t say it was because of Hunt’s leadership. I feel that Hunt’s leadership and this Government’s attitude and policy towards the NHS have created the perfect storm were another Mid Staffordshire scandal is just waiting to happen, fortunately the efforts of NHS’s staff have prevented it, so far.

So what will be Hunt’s legacy? Certainly not an NHS in better shape than when he was appointed Health Minister, NHS waiting lists are at a ten year high with 4.3 million people are now waiting for operations (71). As for patient safety? Shortly after Hunt was appointed the Francis Report was published, in 2013 (72). One of Francis’s recommendations was that the National Institute for Health and Care Excellence (NICE) was to develop safe staffing guidelines, nurse to patient ratios, yet five years later and we still do not have them (73). Instead this Government obstinately refuses to develop them, saying they want to concentrate on a “holistic approach” approach to staffing levels (73), whatever that means? California has had mandated nurse-to-patient ratios since 1997 (73).

So that is what Hunt’s legacy is, an NHS that is a place far less safer for patients than before he was appointed.

Drew Payne